Use "DIS10" Discount code to get 10% discount on your order. The minimum order amount is $20.

Medicina Mexico knows that keeping your customers happy, secure and safe is more important than making money and will always result in repeat customers.

By checking your online account,  you will see your current and prior orders including your Order Numbers and all payments received.  Every day we receive over 5.2 million new orders worldwide. Because our staff is so busy processing orders and answering over 210,000 new emails received daily consequently, we were forced to make some tough decisions.

We are no longer taking phone calls or adding shipping information into the web servers.  Please do not send us an email asking if your order has shipped, or for a tracking number as our English Section is no longer connected to the Shipping Department as of August 22, 2023, by orders of our Board of Directors.  We answer all emails within 48 hours and that will never stop.

We process all Express Orders first then Mex Post Orders. Each order is time stamped. All Mex Post orders are shipped within 92 hours of receipt of funds. If we are out of medicine at the time of shipping and more than 10 days have past where the medicine is still out of stock then we will issue you a CREDIT on ACCOUNT that can be used at any time. We do not provide tracking numbers unless your order is more than 40 days late beyond all custom delays.

PLEASE NOTE: Medicina Mexico has no influence over any government's customs. Access to our shipping computers is no longer available to our English Sections because it has resulted in that department failure to finish its daily duties.

Please NOTE: Funds received without an order number, or a customer's name are placed into our SUSPENSE ACCOUNT until we are able to determine the correct owner and their order number. This causes delays. Please always send an email to: sales@meds.com.mx  along with your order number, who made the payment, the exact amount paid in US Dollars, the date of the payment and how you made this payment. If you use ACH, Wire Transfer, a check, or Zelle, then please let us know which one of our banks or which email you sent these funds to.

The UNITED STATES and some other countries require a prescription on all medications sold from Mexico. They further require documentation in English and an invoice of all medicines sold for customs.  For these countries, Medicina Mexico is now providing prescriptions from one of our staff MD's or from Dr. Isaac Reyes, MD (Ced. Federal 644884) (Ced. Estatal 1537-02/05) along with the required documentation including documentation on each medication sold in English is from Wolters Kluwer. If for any reason, are staff MD's, or Dr. Reyes fails to issue a prescription for a specific medication, then you will receive a Credit on Account

Please ONLY send one email and wait for a response, otherwise our AI will delete ALL your emails due to SPAM. When sending an email, please include your full name, your order number and how we can help you.

When reporting a payment, please always include your Order Number, Customer's Name and your name if different, the amount paid in US Dollars and how you made your payment. Please tell us if the payment was made using ACH, CHECK, Zelle, Wire Transfer, or Electronic Currenty. If you used Zelle please let us know which email account you sent these funds to. In short, give us enough information to be able to trace these funds.

Licensed pharmacies in Mexico are only allowed to sell medications, either brands or generics, from an approved pharmaceutical which has passed testing and has subsequently been authorized by the Mexican Government.

Never take a medication without first consulting and getting permission from your MD.

If you look on the left-hand side of any of our web pages at (About US) you will see our licenses, permits and our Regulatory Body and our Terms and conditions.

PLEASE TAKE NOTICE: Our email addresses are:  sales@meds.com.mx or meds.com.mx@gmail.com Never send the same email to both of our email addresses.

You can log into your account and see your payments and prior orders.